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News 10 NBC: CDPAP home care workers say new healthcare plan is unaffordable, high costs and limited coverage
News 10 NBC: CDPAP home care workers say new healthcare plan is unaffordable, high costs and limited coverage

ROCHESTER, N.Y. — CDPAP enrollees, home care workers and advocates criticized the healthcare plan offered by Public Partnerships, LLC, also known as PPL, on Wednesday.

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Workers and consumers, BenefitsGuest UserApril 22, 2026
WNYT: Albany rally demands transparency in CDPAP home care program
WNYT: Albany rally demands transparency in CDPAP home care program

ALBANY, N.Y. (WNYT) — Home care workers, consumers and advocates rallied in Albany on Thursday for more transparency and oversight of the state’s CDPAP home care program.

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Taking actionGuest UserMarch 6, 2026
Weave News: Who Cares: A Disability Justice Activist Navigates the Home Care Crisis in Buffalo, NY
Weave News: Who Cares: A Disability Justice Activist Navigates the Home Care Crisis in Buffalo, NY

It was a cold Thursday in February, even with a warm sun blazing through Western New York’s arctic skies. In Buffalo, you take what you can get. But like warm weather in winter, what you get often isn’t enough...Such is the story for home care workers and consumers in Western New York.  

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Workers and consumersGuest UserMarch 3, 2026
City and State: State Senate’s bid-rigging probe prompts constitutional amendment
City and State: State Senate’s bid-rigging probe prompts constitutional amendment

Lawmakers want to empower the state Legislature following an investigation into Gov. Kathy Hochul’s changes to a $9 billion Medicaid home care program.

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PPL's failures, Government responseGuest UserFebruary 25, 2026
Politico Pro: Three key takeaways from New York's health care budget hearing
Politico Pro: Three key takeaways from New York's health care budget hearing

Lawmakers grilled state health officials and advocates for nearly 10 hours at the joint budget hearing.

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Government responseGuest UserFebruary 10, 2026
Spectrum News 1: Hochul confronted inside shopping mall in heated exchange over CDPAP
Spectrum News 1: Hochul confronted inside shopping mall in heated exchange over CDPAP

Gov. Kathy Hochul faced criticism Tuesday from a member of the public inside a shopping mall near Albany over her Consumer Directed Personal Assistance Program (CDPAP).

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Taking actionGuest UserDecember 17, 2025
Buffalo Toronto Media: Disabilities Beat: Continued CDPAP controversy as consumers demand Governor ‘listen to us’
Buffalo Toronto Media: Disabilities Beat: Continued CDPAP controversy as consumers demand Governor ‘listen to us’

In the last few weeks, new information has come to light regarding New York State’s Consumer Directed Personal Assistance Program, as many consumers continue their advocacy against the company running the program.

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Taking action, Workers and consumersGuest UserDecember 17, 2025
Spectrum News 1: N.Y. health plans accuse Medicaid home care company of violating antitrust laws
Spectrum News 1: N.Y. health plans accuse Medicaid home care company of violating antitrust laws

New York health care plans are concerned the company that oversees the state’s $9 billion Medicaid home care program is attempting to violate its own contract.

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PPL's failures, Taking actionGuest UserDecember 11, 2025
ABC News 10: CDPAP advocates say PPL payment issues continue
ABC News 10: CDPAP advocates say PPL payment issues continue

ALBANY, N.Y. (NEWS10) – New Yorkers with disabilities who rely on the state’s at-home care program, the Consumer Directed Personal Assistance Program, continue to rally at the capitol alleging ongoing issues with the new payroll processor, PPL. 

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Taking action, Payment Issues, PPL's failuresGuest UserDecember 10, 2025
New York Focus: Following New York Focus Investigation, Home Health Aides Will Get New Insurance
New York Focus: Following New York Focus Investigation, Home Health Aides Will Get New Insurance

A health insurer offering shoddy coverage to low-wage workers at taxpayer expense will be replaced next year. But will what comes next be any better?

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Benefits, Workers and consumersGuest UserDecember 9, 2025
Documented NY: PPL’s E-Verify Use Adds to Growing CDPAP Controversy
Documented NY: PPL’s E-Verify Use Adds to Growing CDPAP Controversy

Home care advocates warn that requiring the use of E-Verify, the federal employment verification program, could incorrectly bar immigrant workers from the industry and disrupt New York's CDPAP program.

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PPL's failures, Workers and consumersGuest UserSeptember 29, 2025
The Buffalo News: NY Department of Health to allow caregivers more to time to complete compliance for home care program
The Buffalo News: NY Department of Health to allow caregivers more to time to complete compliance for home care program

On Wednesday afternoon, New Yorkers who are enrolled in a Medicaid-funded home care program rallied outside the State Capitol calling on the Hochul administration to extend an Oct. 1 deadline for their caregivers to complete required paperwork.

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Government response, Workers and consumersGuest UserSeptember 17, 2025
Politico Pro: CDPAP workers scrambling to meet health exam deadline
Politico Pro: CDPAP workers scrambling to meet health exam deadline

Public Partnerships set an Oct. 1 deadline for personal assistants, but workers say they found out about the requirement too late.

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Workers and consumersGuest UserSeptember 16, 2025
syracuse.com: NY revamped home care for 200,000 patients. Now their caregivers risk losing certification
syracuse.com: NY revamped home care for 200,000 patients. Now their caregivers risk losing certification

Thousands of home care workers statewide have an Oct. 1 deadline to be recertified, but many are scrambling to complete a required physical exam in time.

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Workers and consumersGuest UserSeptember 10, 2025
Spectrum News 1: CDPAP: Company awarded state contract admits to 'conversations' with state officials after denying them under oath
Spectrum News 1: CDPAP: Company awarded state contract admits to 'conversations' with state officials after denying them under oath

It was revealed Friday that Public Partnerships LLC admitted in a letter to state lawmakers that a key aspect of their testimony during at a legislative hearing two weeks ago looking into New York’s troubled CDPAP transition was inaccurate.

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PPL's failures, Government responseGuest UserSeptember 5, 2025
Documented NY: CDPAP Leadership Has Few Answers for Elected Officials
Documented NY: CDPAP Leadership Has Few Answers for Elected Officials

Amid missed payments and pay disparities, home care agency comes under fire by the New York State Senate.

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PPL's failures, Government responseGuest UserAugust 26, 2025
The New York Times: N.Y. Lawmakers Press Officials About Home Health Program’s Issues
The New York Times: N.Y. Lawmakers Press Officials About Home Health Program’s Issues

The program, which helps disabled and chronically ill New Yorkers, has had issues with timely pay and service since the state brought in a new operator to save money.

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PPL's failures, Government responseGuest UserAugust 25, 2025
WSKG PBS: CDPAP home care agency PPL faces major c-suite shakeup
WSKG PBS: CDPAP home care agency PPL faces major c-suite shakeup

Public Partnerships LLC's most recognized public face, President Maria Perrin, plans to leave her post in the next 60 days according to the company. A PPL spokesperson says Perrin announced her plans to depart on Friday, and that she is “transitioning” out of the role to support other Medicaid-focused organizations.

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PPL's failuresGuest UserJuly 16, 2025
WNYT News Channel 13: Firm managing state home health care program gets new CEO
WNYT News Channel 13: Firm managing state home health care program gets new CEO

The company in charge of managing the state’s home health care program has a new leader. The Times Union reports that Public Partnerships LLC has hired a new CEO. Vince Coppola handed over the reins to Miki Kapoor in the last few months.

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PPL's failuresGuest UserJuly 16, 2025
News 10 ABC: Public Partnerships LLC going through leadership shakeups
News 10 ABC: Public Partnerships LLC going through leadership shakeups

The president of Public Partnerships LLC announced she would transition out of her role. This comes after the C.E.O. resigned. The changes were first reported by the Times Union. On Tuesday NEWS10 confirmed the departure of the C.F.O. as well. 

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PPL's failuresGuest UserJuly 15, 2025
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